Cancellation & refunds

We keep this simple, and apply it the same way to every rate we sell, including offer-code bookings. Cancel more than 30 days before you arrive and you receive everything back. Inside 30 days a reservation is non-refundable.

01The policy at a glance

The 30 days are counted back from your arrival date, in Indian Standard Time. A cancellation reaching us on the 31st day before arrival is refunded in full; one reaching us on the 30th day is not.

02How to cancel

Write to official@vamitaginn.com with your reservation reference, or call +91 77188 90660. A cancellation takes effect when we receive it, and we confirm it to you in writing. Please keep that confirmation.

A message on a channel we do not watch is not a cancellation. If you have not had our written confirmation within one working day, please call.

03How refunds are paid

Refunds go back the way the payment came — to the bank account, UPI handle or card it was paid from. We start the refund within 3 working days of confirming the cancellation. Bank and card refunds usually reach you 5 to 7 working days after that, depending on your bank; UPI is normally quicker.

We refund the amount we received. We cannot control how long your bank takes to post it, and we will gladly share the refund reference so you can follow it up.

04No-show

Where a guest neither arrives nor cancels, the reservation is treated as a cancellation inside 30 days and no refund is due. If something has gone wrong on the journey, one phone call can change that — please make it.

05Leaving early

Nights not taken after check-in are not refunded. Where you leave early because of snow, a road closure or something else beyond your control, please speak to us; we would rather find a fair answer than stand on the letter of this clause.

06Changing a reservation

Changes of dates, rooms or the number of guests depend on what is available and on the rate for the new dates. Where a change inside the 30-day window lowers the value of the reservation, the original value stands.

07Groups and the whole villa

A booking of the whole villa or of several floors may carry its own deposit and cancellation terms. Where it does, they are stated in writing on the quotation and the confirmation, and they take precedence over this page for that reservation.

08Events beyond anyone's control

Where we cannot honour a reservation because of something outside our control — a natural disaster, a government restriction, or damage to the villa — we refund everything received. That is the limit of our liability in those circumstances.

09Questions

Anything unclear here is worth a conversation before you book rather than after. Reach us at official@vamitaginn.com or +91 77188 90660.